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Family Service

The Family Service is the information office of the Chancellery and provides information in matters of

  • all family benefits in Austria
  • family allowance and multiple-child bonus
  • free use of public transportation for schoolchildren and apprentices
  • family hardship compensation and family hospice leave-hardship compensation
  • parent education
  • family counselling centres

Calls are free of charge and callers may remain anonymous.

The Family Service can be reached at the phone number  0800 240 262, from Mondays to Thursdays, 9 am to 3 pm, or by e-mail familienservice@bka.gv.at.